Receiving Your Pool Delivery

How to Prepare for Your Endless Pools® Shipment

The day will be here before you know it! Your Endless Pools delivery will arrive. Before then, there are many ways that you can prepare to have your pool up and running in the shortest amount of time.

Check Your Local Regulations

As the homeowner of the pool site, you or your installer may be responsible for acquiring any permits that may be required. Be sure to check your local municipality's regulations.

Pro Tip: Referring to your installation as an "Exercise Spa" rather than a permanent pool has significant permit ramifications in many municipalities. Endless Pools Original Series, WaterWell®, and Streamline® pools are all modular; unlike traditional pools, they can be disassembled and moved.

Your Installer or Ours?

Before delivery is the ideal time to plan wisely for your pool’s assembly and any related decking or finishing work. You have three options.

  1. Our Independent Service Provider network offers experienced independent contractors at a guaranteed basic assembly price.

  2. Your own favorite general contractor will be capable of handling our clear print/video instructions.

  3. DIY installation makes a great money-saver for the handy homeowner.

Whichever you choose, you or your contractor will have unlimited phone/email access to our Customer Service team throughout the assembly process.

Planning for Your Delivery

Closer to your shipping date, a member of our Shipping & Logistics team will phone you to review all of the necessary details.

  • A box truck with a lift gate will place your crate(s) in the nearest feasible dry storage space (e.g., garage, carport).

  • If no such space is available, the crates may be placed next to your driveway.

Our Production team is currently working around the clock to expedite all of our pool orders. We look forward to shipping yours as soon as possible.

Questions about Your Pool Delivery?

Contact our Shipping Team at (800) 732-8660 or email