Endless Pools® Customer Service

A new, improved MyEndlessPool.com experience is coming soon.

Until then, you can find what you need right here: manuals and other documents, pool assembly and care videos, and other vital resources. We look forward to assisting you.

Contact Customer Service

Factory Direct Purchases

For Swim Spas and all other products purchased factory-direct from Aston, PA, please contact:

Phone: 800-910-2714
Mon-Thu: 8 AM - 6 PM Eastern
Fri: 8 AM - 5 PM Eastern
If we are not here when you call, please leave a message with a time and phone number for when and where we may reach you.

Fax: 610-497-8693
Email: poolhelp@endlesspools.com

Dealer Purchases

For Swim Spas purchased from your local dealer (including Endless Pools® Fitness Systems, SwimCross® Exercise Systems, and RecSport® Recreation Systems), please contact the dealer directly for service and warranty information.

Find Your Local Dealer

Customer Support Resources


For product Installation, maintenance, operation, service, and troubleshooting.

Access Videos


Product user guides, maintenance & service manuals, and troubleshooting.

Access Documents

Custom Order Forms

Download the appropriate Order Form for your order. After filling it out and resaving it to your desktop, you can email us the form at poolhelp@endlesspools.com. Please put the name of the Order Form in the subject line.