Endless Pools Frequently asked questions

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We have spoken with thousands of people over the last twenty years, and in doing so, have compiled a list of the most commonly asked questions about the Endless Pool.

1. How much will the Endless Pool cost?
2. How easy is it to install an Endless Pool?
3. What about humidity for indoor pool installations?
4. What about customer service for Endless Pools?
5. Does the Endless Pool really work?
6. How much does it cost to operate an Endless Pool?
7. Do I need to pay VAT for my swimming pool?
8. Is it difficult to keep the Endless Pool clean?
9. How fast is the Endless Pools current?
10. How often do I have to change the pool water?
11. Is there architect and designer support from Endless Pools?
12. Can I do water aerobics in an Endless Pool?
13. How does the Endless Pool compare to a lap pool?
14. Can two people swim at the same time in an Endless Pool?
15. Is it hard to swim in the Endless Pool?
16. Where can I install an Endless Pool?
17. Where can I try an Endless Pool?
18. What sizes are available for my swimming pool?
19. How does the swim current of the Endless Pool operate?
20. Can I use an Endless Pool as a hot tub?
21. What maintenance is required?
22. How deep is your Endless Swimming Pool?
23. What is the minimum room size needed to install an Endless Pool?
24. What is the Endless Pool made of?
25. Can I get trapped in an Endless Pool current?
26. What if I relocate? Can I take my Endless Pool with me?
27. What are the average costs of shipping an Endless Pool?

1. How much will the Endless Pool cost?
The Endless Pool UK System, which includes everything you will need to start swimming, costs £13,000. This kit includes a complete pool with steel walls and liner, the fully adjustable current and return system, and all of the automatic machinery to keep the water filtered and heated. Back to FAQs

2. How easy is it to install an Endless Pool?
The Endless Pool is shipped in kit form for bolt-together assembly by two reasonably handy people. We offer a number of ways to fit the pool. If you are a DIY’er you can fit the pool yourself, alternatively you can use one of our factory trained fitters or have one of our local dealers handle the entire project for you. Back to FAQs

3. What about humidity for indoor pool installations?
Humidity is always a concern when you bring a body of water indoors. Because the Endless Pool is small in size, it is easy to control humidity by keeping the pool covered when not in use. A floating blanket which can control about 90% of the humidity is included as standard equipment. The optional Retractable Security Cover can control 100% of the humidity when in place. Back to FAQs

4. What about customer service for Endless Pools?
If you purchase a pool from one of our local dealers they can provide you with post-sales support.  We also offer support from our highly skilled customer service team based in the States – just call us on Freephone 0800 028 1056. Because of the time difference it is best to call after lunch or when you get home from work. You may also email us your questions or concerns. We keep a stock of frequently used items (such as replacement cartridge filters and Nature 2) in the UK for quick shipment. Back to FAQs

5. Does the Endless Pool really work?
It really works! You really can swim or exercise in place against a current set at a speed you select, for as long as you like. No more trips to a membership pool. Imagine the convenience of being able to swim in the privacy, comfort and safety of your home anytime day or night. Because the current holds you in place, you never reach the end of your Endless Pool. This unique swim-in-place feature allows the Endless Pool to be much smaller than a conventional pool, while providing all of the benefits of a full-size pool. The Endless Pool is so carefree it even maintains your favourite water temperature automatically! Back to FAQs

6. How much does it cost to operate an Endless Pool?
The operating costs are about the same as for a hot tub or Jacuzzi. Costs can be lowered by utilizing an appropriate level of insulation (at least 2"), maintaining an ambient temperature in the pool room and keeping the pool covered when not in use. Back to FAQs

7. Do I need to pay VAT for my swimming pool?
Unless you are VAT exempt you need to pay VAT. VAT is paid to the shipping company upon scheduling delivery of the pool. VAT is calculated on the invoice value of the pool plus the import duty which is approximately 2.75%. The VAT rate is 17.5%. Back to FAQs

8. Is it difficult to keep the Endless Pool clean?
The Endless Pool uses a new copper/silver purifier to help sanitize the pool water. This system automatically adds ions to the water to inhibit bacteria growth and copper ions to kill algae. You must still use a small amount of chlorine to oxidise the contaminants. In most installations, a cup or less of unscented household bleach each day is sufficient. This amount of chlorine is substantially less than the amount needed in a typical chlorinated pool. Back to FAQs

9. How fast is the Endless Pools current?
The current can go as slow or as fast as you want. At top speed, the equivalent swim would be a mile without turns in less than 20 minutes. We should emphasise that the Endless Pool is primarily a constant swimming machine, not a sprint machine. Because you never reach the end of an Endless Pool and you are swimming against a current, the swim tends to be "more concentrated" than in still water because you swim at a constant pace without 'flip turns'. Back to FAQs

10. How often do I have to change the pool water?
The Endless Pool is filled with a garden hose. The water is changed every one to two years, depending upon use. Back to FAQs

11. Is there architect and designer support from Endless Pools?
Endless Pools has in-house architects, professional designers and engineers who are available at no charge to review sketches of proposed Endless Pool sites. Back to FAQs

12. Can I do water aerobics in an Endless Pools?
Yes, you can perform waist deep aqua aerobics in the standard Endless Pool. The optional deep area pool is suitable for non-swimming vertically-oriented water workouts in still water, or against a gentle current that can go as slow or as fast as you want. This deeper portion can be any depth you want customised to your requirements to provide chest-deep or shoulder-deep water for water walking and aqua aerobics, or even depths up to six feet for running against the current in a wet vest. Back to FAQs

13. How does the Endless Pool compare to a lap pool?
Personal lap pools are usually one lane wide, about 3'-6' (.91m-1.83m) deep and usually require a 50' to 75' (15.24m to 22.86m) length to satisfy most serious swimmers. The Endless Pool takes up much less space, is simpler to install (particularly indoors), easier to maintain and more economical to run than a traditional lap pool. Back to FAQs

14. Can two people swim at the same time in an Endless Pool?
If you purchase the Dual Propulsion Endless Pool two people can swim side by side at the same time. The dual propulsion pool comes with two independently controlled variable speed swim currents. Back to FAQs

15. Is it hard to swim in the Endless Pool?
It usually takes only a few seconds to learn how to swim "against the current." Most first-time swimmers are so thrilled by seeing how easy it is that they pop up and say with a big smile, "this thing really works!" Back to FAQs

16. Where can I install an Endless Pool?
The Endless Pool is a freestanding unit capable of installation inside, outside, above or in-ground. Because the pool is shipped in kit form, it can even be installed in an existing space, like a basement, garage, porch or patio. Two people can carry all of the components through a standard doorway and down a flight of stairs. Most Endless Pools are installed indoors for year-round swimming. Many of our customers install their pools in a new space like a greenhouse, conservatory or prefab garden shed. Some 'hardy' customers choose to install their pool outside in the backyard or on a deck or patio. Back to FAQs

17. Where can I try an Endless Pool?
Endless Pools has a network of demonstration pools throughout the UK where you can take a swim. If you would like to discuss the possibility of visiting one of our demonstration pools please visit your local Endless Pools dealer or contact Endless Pools at 0800 028 1056.
Back to FAQs

18. What sizes are available for my swimming pool?
The size of the Endless Pool UK System is 8' wide and 15' long (2.44m wide and 4.57m long) with a 7' x 14' swim area (2.13m x 4.27m). The pool stands 42" (106.68cm) high. The water depth in the UK System is 39" (99.06cm), which is the depth of most lap pools. Because the Endless Pool has a modular design (and is not tied to a mould) we can provide custom sizes to make your pool up to three (3) feet wider, up to two (2) feet shorter, or up to two (2) feet longer than the International System.
Back to FAQs

19. How does the swim current of the Endless Pool operate?
The swim current is generated by a 16" (40.64cm) propeller inside a protective stainless steel case that is driven by a hydraulic motor. There is no electric connection at the pool site. The current is totally adjustable in speed from zero to a racer's pace. The current goes down the centre of the pool, enters a grill in the underwater back bench, and circulates to the front of the pool inside the two side benches. In this way the Endless Pool establishes a continuous loop of water that the swimmer controls. The Endless Pool current is much superior to currents generated by jets or paddle wheels. The Endless Pool propulsion unit can move a huge amount of water - up to 5,000 gallons (22730.5 litre) a minute - under low pressure from a large opening (21"x18") (53.34cm x 45.72cm) producing a river-like current. Back to FAQs

20. Can I use an Endless Pool as a hot tub?
The Endless Pool is primarily intended for water exercises including swimming, aqua-aerobics, and aquatic therapy. While the Endless Pool can be heated to hot tub temperatures, it is not generally advisable to exercise in water that is warmer than 32°C. If the Endless Pool is heated to hot tub temperatures, it might take a number of days before the water could cool off enough to be suitable again for water exercises. The Endless Pool can be fitted with optional jets to create a hot-tub like environment. Back to FAQs

21. What maintenance is required?
After start-up, the Endless Pool cartridge filter needs periodic cleaning with a garden hose, and replacement every four to six months, depending upon pool use. Periodic tests of the the pool water chemistry are required. A test kit is provided for this purpose. The Nature2 purification system cartridges also need to be replaced every four to six months. Endless Pools provides a separate video on pool maintenance with every pool. Back to FAQs

22. How deep is your Endless swimming pool?
The depth of the water in our standard pool is 39" (99.06cm), which is the standard depth of a lap pool. This depth is sufficient for most swimming activities. If you want a deeper pool for stand-up exercises like aqua aerobics or wet-vest running we can tailor make the pool to any depth you want up to six feet. For more information on planning a deeper pool please click here. Back to FAQs

23. What is the minimum room size needed to install an Endless Pool?
Since the Endless Pool can be installed in a corner of a room, access is normally required only at one side and one end. The minimum clearance for at least one side is about four feet and for one end is about three feet. This would mean that a minimum room size for a standard 8' x 15' (2.44m x 4.57m) pool would be about 12' x 18' (3.66m x 5.49m). The standard pool, however, can be made 1' or 2' (.30m x .61m) shorter for a custom 8' x 13' (2.44m x 3.96m) pool. This shorter custom pool could fit comfortably in a space that was only 12' x 16' (3.66m x 4.88m). Back to FAQs

24. What is the Endless Pool made of?
The walls of the Endless Pool are made of six 14-gauge hot-dipped galvanized steel panels that bolt together to form a rectangle. Inside the steel rectangle goes a heavy-duty vinyl liner that is 50% thicker than the industry standard. The Endless Pool comes with a 10 year structural warranty. The interior components, including the system that generates the swim current and the underwater perimeter benches, are made of highest quality, luxurious thermoformed acrylic. Back to FAQs

25. Can I get trapped in an Endless Pool current?
The current of the Endless Pool is confined to the centre of the pool. If you want to get out of the current, all you have to do is take one step sideways out of the current into calm water. The water on the sides of the pool is calm enough for others to sit comfortably on underwater perimeter benches without getting "washed away" even when the current in the middle of the pool is at full speed. Back to FAQs

26. What if I relocate? Can I take my Endless Pool with me?
Yes, you can take your Endless Pool with you. Since the Endless Pool is shipped in kit form for bolt-together assembly on site, it can be unbolted and relocated to a new site. Each time the pool is relocated, there are some parts and components that may have to be replaced. The total cost of these replacement parts should be about $300 each time the Endless Pool is moved. Back to FAQs

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